Returns & Refunds

At descolombo.lk, customer satisfaction is important to us. If you are not entirely satisfied with your purchase, we’re here to help.

Returns We accept returns within 3 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Return Shipping  Please note that return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refunds Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a reasonable timeframe.

If you have any questions about our policy, feel free to contact us at 0778709809.