Terms & Conditions

By using this website and placing an order, you agree to the following terms and conditions:

1. Products & Pricing

• All prices are listed in Sri Lankan Rupees (LKR).

• Product availability is subject to change.

• We reserve the right to update pricing and product details without notice.

2. Orders

• Orders will be processed once full payment is received.

• In case of stock unavailability, you will be notified, and a refund or alternative option will be offered.

3. Delivery

• We deliver islandwide. Delivery fees apply based on location (e.g., Colombo ₹250, other areas ₹350).

• Delivery times typically range between 1–4 working days.

4. Returns & Refunds

• Returns accepted within 3 days of delivery for defective or incorrect items.

• To request a return, email us with order details and clear photos.

• Refunds will be processed to the original payment method within 5–7 business days.

5. Payment

• We accept payments via [list of accepted payment methods, e.g., bank transfer, card, cash on delivery if applicable].

• All transactions are encrypted and processed securely.

6. Intellectual Property

All website content, images, and logos are the property of descolombo.lk and may not be used without written permission.

7. Limitation of Liability

descolombo.lk is not liable for:

• Delays or failure due to external courier services.

• Any indirect or incidental damages from using our site or services.

8. Governing Law

These terms are governed by the laws of Sri Lanka. Disputes shall be resolved through amicable negotiation or Sri Lankan courts.

9. Contact

For questions or concerns about these terms, reach us at:
📧 hello@descolombo.lk